Guests often praise
- Clean and well-maintained rooms with necessary amenities
- Friendly, attentive, and helpful staff service
- Good location with easy access to local attractions and services
- Affordable pricing providing good value for the stay
Hotel Plaza Crystal
Stay at Hotel Plaza Crystal in Xalapa-Enríquez with free Wi-Fi, parking, pet-friendly rooms, and nearby attractions like Juárez Park and Museo de Antropología.
Antonio Chedraui Caram 5, Sebastian Lerdo de Tejada, 91150 Xalapa-Enríquez, Ver., Mexico View on map
Free Wi-Fi Free parking Air-conditioned Laundry service Pet-friendly
What recent guests emphasize
Comfortable and affordable stay with great service
Guests appreciate the hotel's cleanliness, friendly staff, and convenient location, making it suitable for resting after sightseeing or travel. Some note noise and parking issues but still find it good value overall.
Worth knowing
- No dedicated on-site parking; street parking depends on availability and attendants
- Rooms can be small and noise from hallways and neighboring rooms may be heard
- Check-in delays have been reported with rooms sometimes not ready on time
- Some guests experienced minor issues with insects but found management responsive
- No pool or fitness center available on the premises
Best for
- Travelers seeking a budget-friendly, clean, and comfortable place to rest
- Visitors wanting easy access to sightseeing and local dining options
- Families and pet owners, as the hotel is kid- and pet-friendly
- Guests prioritizing good Wi-Fi and basic conveniences over luxury facilities
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Photos & spaces
A closer look at the property
Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
About this property
Welcome to Hotel Plaza Crystal
Hotel Plaza Crystal is a comfortable 4.2-star hotel located in the Sebastián Lerdo de Tejada neighborhood of Xalapa-Enríquez, Veracruz. It offers a convenient base for travelers interested in sightseeing and local recreation, with Juárez Park and the Museo de Antropología de Xalapa nearby. The property provides essential amenities such as free Wi-Fi, free parking, air-conditioning, and a restaurant, though it does not have a pool or fitness center.
The hotel is noted for clean, modestly sized rooms that appeal to guests seeking practical and affordable accommodations. While some reviewers highlighted noise from adjacent rooms and hallways, many praised the attentive and friendly staff, as well as the good hygiene standards. The property caters to both families and pet owners, making it suitable for a range of travelers.
Its location offers easy access to local attractions and is roughly a 1 hour 40-minute drive from Veracruz International Airport. Although the hotel does not have its own parking lot, free parking is available nearby, which may require coordination, as some guests have pointed out the need to rely on external parking assistance.
Nearby alternatives include Hotel Villa las Margaritas Plaza Crystal and Casa de Juan, both within a mile of the property. Considering its combination of convenience and value, this hotel serves visitors looking for a straightforward place to stay in Xalapa with essential services and proximity to cultural sites.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials
What's on-site and what you should know before you arrive
The short version: what's available day-to-day, and the key practical details most travelers search for.
Most popular facilities
Free Wi-Fi
Free parking
Air-conditioned
Laundry service
Pet-friendly
Kid-friendly
Restaurant
Not available at this property
Pool
Fitness center
Verified guest reviews
What recent guests are actually saying
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
10
El hotel es muy cómodo si bien son pequeñas las habitaciones, pero no incómoda, tienen muy buena higiene, el Internet es bueno, la atención es muy buena y amable, su ubicación estuvo bien para nosotros todos los servicios al alcance, sin duda lo recomiendo y por nuestra parte regresariamos con gusto.
8.0
Es pequeño pero no tiene estacionamiento propio y tienes que depender de un franelero
10
El hotel está perfecto para descanso. Con las tres B, bueno, bonito y barato. La verdad el personal es muy amable, la habitación buena y para lo que es, llegar a descansar. Lo único malo es que se escucha todo el ruido del pasillo, de las habitaciones de junto y así, pero no se puede pedir mucho por el precio. 100% recomendado, me quedé casi un mes ahí, así que está perfecto, recomiendo la suite para estancias largas.
8.0
Habitación muy limpia con excelente espacio y lo necesario para una buena estancia. Ubicación excelente, servicio bueno. Me tardaron una hora más en entregarme la habitación porque no estaba lista a la hora del check in, piden depósito por el control de la pantalla,
8.0
Buena ubicación , precios regulares, muy bien servicio la anotación tenía un problema de algunos bichos pero se reporto a administración y nos dieron la atención necesaria , la Sra de limpieza muy amable y servicial , recomendable para la zona
10
Llegamos súper cansados y la habitación fue nuestro gran lugar para reponer fuerzas y continuar el viaje. Todo muy limpio
10
Pues para pasar la noche está muy bien y céntrico..todo bien
10
Beatiful traditional hotel with affordable prices, clean rooms and very nice personell. Highly recommended!
Location & neighborhood
Where you'll find Hotel Plaza Crystal
Xalapa, Veracruz, Mexico
Based on sightseeing, recreation, and getting around
- Veracruz International Airport 1 hr 38 Car · 1 hr 52 Transit
Things to do nearby
Worth the walk or a quick ride
Curated spots travelers usually pair with a stay in Veracruz. Distances are rough real-world times, not straight-line.
25,627 reviews Juárez Park
Juan de La Luz Enríquez s/n, Zona Centro, Centro, 91000 Xalapa-Enríquez, Ver., Mexico
6,704 reviews Museo de Antropología de Xalapa
Av. Xalapa s/n, Unidad Magisterial, 91017 Xalapa-Enríquez, Ver., Mexico
162 reviews Macuiltépec
Progreso Macuiltepetl, 91130 Xalapa, Ver., Mexico
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